Paprika and Piscos

Reflecting back on or time in Peru, it is difficult for Team Dirose to have envisioned a better project or better people to work with. Diego and Miguel's invention, multiple robotic arms for paprika pepper picking, could potentially revolutionize the way peppers are harvested throughout the world. We are fortunate to have had the opportunity to offer guidance for this project through presentation recommendations to financial institutions and potential customers, building financial models, and outlining overall strategic focus for the company. Perhaps the best experience we had working with Dirose was the relationship-building process. Latin culture is very much relationship-based, and much of our best progress on the project was made during lunch at Diego and Miguel's parents' house or over several Pisco Sours (the traditional Peruvian drink) in the evening. It truly was an invaluable international business experience.

The trip wasn't without its exciting expeditions in Peru though! Some of the adventures of Team Dirose members included surfing in the Pacific Ocean, paragliding in the mountains, four-wheeling in the Andes, and trekking through the lush national park of Paracas. Naturally, the highlight was our trip to Machu Picchu, where we explored the ancient city for an entire afternoon.

A pleasurable stench of "hands on" education

Unique to the GLOBASE experience is "hands on" learning about your client's product and operations. Pictured above is one team's experience at a fish processing site. Their client, Gervasi, purchases seafood from fisherman at the dock, outsources the processing of it at the site, and sells final product throughout Peru. The team must identify a "go to market" plan for Gervasi's entry into the U.S. frozen fish market. This includes recommendation of local U.S. markets to target, vetting of cold storage sites, and forecast of product profitability based on U.S. prices.

To understand the business, the team toured a processing site to understand the different fish that Gervasi sells and the chain of production from fisherman's boat to final packaging. While a great time was had, the most memorable moment occurred in the Casa Andina lobby after hotel staff asked team members to hurry to their rooms and shower. Arrival of our esteemed Kelley MBA team was evidently not kind to their olfactory senses.

Another team works for client Selva de Oro. The company wants to export bamboo to the United States. During their research in Bloomington, the team determined that no market exists in the U.S. for Selva de Oro's bamboo. There task while in country is to determine a market for the bamboo internal to Peru - the hypothesis is furniture. The team's "hands on" research included a trip to the Bamboo Society and a tour of a furniture assembly facility. The team's six hour lunch with their client one day was a fun immersion in Latin business culture.

From Production to the Pier: Monday March 7, 2011

From the buckled highway roads going out of downtown Lima, Jose explained to us some of the unique sights demonstrating Peru’s economic takeoff. Pueblos jovenes, literally “young towns” where rural Peruvians immigrated to be closer to the city and employment, popped up from the dusty hills. On the left, hundreds of trees dotted the arid landscape as part of an environmental program to slow erosion and create more fertile soil.

Adam, Nathan and Mark get a tour of the Keyfarm facility

Jose was very excited to show Team Keyfarm his production facility on the outskirts of Lima. Jose and his production manager Guillermo gave us a thorough tour of the facility where they make high quality generic pharmaceuticals for sale in Peruvian parafarmacias. We put on hardhats, rolled up our sleeves and witnessed the entire process: raw materials, testing and quality control, mixing, coating, packaging, and printing. Jose is very proud of his production facility, and he has every reason to be.

After our tour, Jose wanted to show us some of the best cerviche in town. The restaurant was located on the shore of the Pacific Ocean in the Barranco neighborhood and offered picturesque views of Miraflores. Cerviche is raw fish bathed in a citrus-based marinade, thinly sliced onions, salt and pepper. I have never had fresher fish than in Peru. The tender white and pink meat was plucked from the Pacific just a few hours earlier. Peruvians also take a lot of pride in this dish – they claim to have invented it 500 years ago.

Delicious cerviche and other Peruvian specialties

Our day closed on the pier, overlooking the beautiful stone beaches of Miraflores. Team Keyfarm has been blown away by our host’s hospitality and willingness to share Peruvian culture. We are working hard to repay him by presenting actionable, value-adding recommendations on Friday.

Checking in on 2010's Recommendations

One of the downsides of MBA projects is that one rarely gets to see the outcome of a recommendation. For example, I've had the opportunity to compete in many case competitions, where the "recommendations" are merely academic exercises and will never come to fruition. I've also had internships in which I made strategic recommendations that would be implemented so far down the road it was hard to tell what affect they would have.

As a member of 2010 GLOBASE Peru, my team worked with a metal fabricator in Lima, focusing on many sectors - education, health care, mining etc. The experience was fantastic, but as the team left we wondered if any of the recommendations we made would ever be implemented and if so what impact they would have - be it positive or negative.

As a member of 2011 GLOBASE Peru, I was fortunate enough to have these questions answered. My team is working with the same client we worked with last year and yesterday, on our first full day in Lima, we were able to visit his factory, which was bustling. As we toured his offices we noticed some new faces. Our client had implemented our recommendations from 2010; to focus efforts on the mining sector, and hire a sales person to solely focus efforts on this sector. In fact, our client had hired not one, but two sales people.

These new hires and renewed focus on mining have resulted in many new sales, which have necessitated hiring more factory workers. It became very evident that last year's GLOBASE efforts had in fact met the mission of GLOBASE - Global Business through Social Enterprise.

By helping the President of a company align his strategic efforts we were able to assist in an increase in sales which in turn resulted in job creation. It was a great feeling to see our work pay off for so many people, and gave me renewed confidence in our efforts this year. I have no doubt that all of the 2011 GLOBASE teams will find an equal amount of success with their projects this year.

Touring the lab and selling to Mexico's former health minister

The intersection of GLOBASE and personal transformation promised by the MBA journey is receptivity to what the experience brings you. In graduate management education, we faculty link high productivity to meticulous deciphering, forecasting, planning, and implementation – in other words, we teach managers to control their environment.

Innovation and creativity, though, occur when a manager allows the environment to deliver new observations, adaptations, and solutions to her mind in an unforced way. Generating value for a family-owned business in an emerging market like Peru with an unfamiliar language and unfamiliar culture disciplines the minds of our MBAs to balance revelation with control. My hope is that everyone leaves Peru a bit different than when they arrived and that a piece of Lima goes with them into their internship and career. This mental export is the ultimate value of GLOBASE.

Yesterday, our generic pharmaceutical team toured the site of their client Keyfarm. By Friday, they must recommend a plan on how to make unused production capacity profitable, either through development of an internal growth strategy or to contract as a supplier for a larger pharmaceutical partner.

Last night, the management team of technology client Dirose met with the former health minister of Mexico to explore sources of financial capital. Dirose used information it had already received from the MBA team to sell its business model. The MBA team will use insights from this meeting to generate final suggestions for Dirose’s commercialization of its harvesting technology. Now that’s real time consulting!

On this Tuesday morning, most teams are in the hotel refining their ideas and analysis based on insights gained from their client orientation yesterday. They will reconvene with their clients for a long Peruvian lunch to move projects along.

It is another enjoyable, productive, and warm day in Lima for the Kelley School in Peru!

Off to the office this Monday - in Lima, Peru

The GLOBASE Peru teams got down to business at 9am this morning (or a little later than scheduled - to match business norms in Latin America) with a welcome breakfast at the hotel with the clients this morning. Teams have personally worked with the clients since January when they visited Bloomington to kickoff the projects. After breakfast, teams headed off "to the office" to start their week of consulting work and site visits. Teams completed about 70% of their project work before arriving with coaching and support from the student leadership team, Ana, and me. The remaining 30% requires data collection and observations only gained on the ground in Lima.

The student leadership team identified clients working through the American Chamber of Commerce in Peru, our GLOBASE partner in Lima. All six clients are family-owned businesses that are active in the local market. They are a fish processing operation, a food distributor (basic agricultural products), a bamboo company, a furniture manufacturing business, a producer of generic pharmaceutical products, and a startup seeking to commercialize technology for automated picking of papricka peppers.

In concert with the rest of Peru, Sunday was a day of rest and relaxation for everyone. Students napped, familiarized themselves with Miraflores (our part of town) through long walks, and tasted the gastronomically-pleasing local dishes (especially cerviche). We start the work week well-rested and ready to add value in classic Kelley MBA fashion.

Takeoff of GLOBASE Peru 2011

Asleep at 2:30 after arrival in Lima, up at 7:00 – I don’t want to miss this morning’s run.

I come out of the Hotel Casa Andina, respectfully pass congregants attending 7:30 mass at the Church de Nuestra Señora Fatima, and then run along the cliff above the sea past Larcomar, El Parque de Amor (the Park of Love – where couples come to kiss and celebrate their adoration), and finally turn around at a miniature lighthouse that honors the Peruvian navy.

Seeing this vibrant, entrepreneurial city come to life each morning always inspires me. Plus, the cooler breeze off the ocean makes a jog more tolerable before it hits the upper 20s (centigrade).

Today is takeoff for GLOBASE Peru 2011 and I am very excited. Our great student leadership team (Rocio, Sen, Caroline, and Matt) brings us together at 11:30am downstairs in the hotel to get us underway.

As we begin, I remember two thoughts that struck me on the plane last night.

In a Delta promotional video, a pilot observed that if he turns his plane into the wind blowing against him, the plane flies higher and faster. Our GLOBASE teams have worked hard before they arrived in Lima – some hit major snags in identifying how to add value for their clients. They, however, faced their challenge head on and are ready to soar. Their "flight" during the next week in Lima will be a memorable part of their MBA experience.

On my Delta headphones, Kenny Chesney sang the lyric "live a little, love a lot". Last year, a Peruvian economist boasted proudly to me that Peruvians enjoy life more than Americans because in Peru, they "work to live" not "live to work". GLOBASE Peru exposes us to successful small companies that don’t require managers to be addicted to their vocation 24/7. For our students, I hope this broadens their perspective on "work life" balance and the long-term productivity it creates.

Back in Lima

Ana and I arrived again in this wonderful city last night. The chief mission of this visit is to recruit from Peru talented members of the Class of 2013. Along with meeting with coaches who prepare aspiring MBAs for the TOEFL and GMAT and guide them on which U.S. programs to consider, we will host a dinner of 20 alums and prospective students. After two years of success with GLOBASE, prospective students know we are serious about Peru and its connection to their MBA experience.


While here, we will follow up with companies with whom students will work in March 2011. Our goal is to provide well-organized, well-scoped projects so that students complete a robust consulting experience. We can capitalize on two years of experience, contacts, and knowledge of the city. The plan is to fly the company owners into Bloomington in late January so they can form relationships with the student teams before "getting down to business" (the refreshing way business is conducted in Latin America). Ana and I look forward to SKYPEing in for the presentation to interested students by Matt, Rocio, Sen, and Caroline (the student leadership team) on Thursday - we'll be able to show the city off in real time. Not a bad way to market this opportunity, eh?


This first morning back in Peru, I woke to see how, during this time of year, Lima is shrouded in a fog formed by moisture off the Pacific that is trapped by the Andes. The fog emphasizes a sense of mystery as the new day begins. Throughout the day, though, the fog slowly lifts to reveal a vibrant community alive with new construction, growth, and optimism. This is symbolic of how Latin America is breaking dated stereotypes held by us in the United States. Our GLOBASE Peru teams will plug clients into Lima's new vibrancy and our MBA students will inhale fumes of entrepreneurial excitement hard to find right now in the U.S. Some of our best lessons in the MBA program are learned thousands of miles away from Bloomington. Ana and I feel privileged to be blazing a trail for these opportunities in March.

Some very cool projects

After a long and very productive week, our trip to Lima has come to an end…I am sitting at the airport waiting for my plane to start boarding and thinking about all the cool things we went through this week. Phil has already blogged about the great contacts we made and the new opportunities that are waiting for us, so I guess it is my turn to write about the companies our students will potentially be working with next March…Jessica, a young entrepreneur that started a web design firm in Peru, then found an opportunity to expand to the US and is now working on starting a new handbag business -unique Peruvian designs manufactured by artisans in 2 local communities. Miguel and Diego, 2 young entrepreneurs in his late 20’s that started a paprika business a few years ago…at the beginning of 2010, they got money from the Interamerican Development Bank to develop a robot that will increase harvesting capacity and now want to commercialize it…pretty cool, huh? And lastly, Pilar, who ventured in the food segment and started selling jams, olives, salad dressings -among other Peruvian delicacies- in the local market…suddenly she realized she could expand to Europe and has done it with great success. Her sales have increased in such a way that she is now looking at investing in building her own manufacturing plant…quite impressive!

My greatest takeaway was to feel the passion that these young people have for their businesses and their country. It is great to see how committed they are with their community and how much they care for their employees and their families. Their positive energy and optimism is contagious and made us feel we definitely want to be part of it!

Expanding the Kelley School's footprint in Latin America

In addition to scoping details for our GLOBASE return in March 2011, our mission has been to move forward on a possible online executive certificate program for middle managers in Peru. The focus of the certificate is "How to do business in the United States?" and is inspired by a one day conference led by Kelley faculty and hosted by the American Chamber (AMCHAM) of Commerce in Peru during our last GLOBASE mission in March 2010. In concept, the certificate involves five short courses (6-8 weeks in length) delivered online through Kelley Direct - Marketing in the U.S., Building Supply Chains in the U.S., Managing Cultural Differences between the U.S. and Peru, Negotiating and Business Law in the U.S., and Risk Management. Most importantly, the courses would be in SPANISH. Funding from the U.S. Agency for International Development would subsidize the difference between Kelley's cost of delivery and the willingness to pay for such a program in the Peruvian executive education market. Our partners at AMCHAM are helping us work with the Embassy to enable monies for such a project.

If this certificate becomes a reality, two years of success with GLOBASE (and the efforts of Professor Roberto Garcia and student leadership teams) will have made it happen. The Kelley brand will continue to expand in the region and enhance our ability to attract top MBA students from Latin America. The Kelley School’s recent establishment of the Institute for Global Organizational Effectiveness will also help efforts. Led by Professor Herman Aguinas, the institute will match graduate students with projects that solve management problems for companies in Latin America.

Credit for GLOBASE Peru by the Obama Administration

From left to right: Alex Preacher (Deputy Director, Office of South America, International Trade Administration, U.S. Department of Commerce); Phil Powell; Unknown sidekick - probably a spy from jealous Purdue; Judy Lau (Peru Desk Officer, International Trade Administration); Ana Silva; Roberto Garcia (international business professor at the Kelley School); and Omar Sayan (American Chamber of Commerce in Peru).

The photo above comes from a Monday night reception with conference participants. At that event, Alex and Judy (see above photo) from the Department of Commerce informed us they had discussed GLOBASE in meetings with members of the Peruvian President's cabinet. To the Commerce Department, GLOBASE is the perfect vehicle for U.S. assistance to Peru and the rest of Latin America. Deployment of MBA teams contributes to private sector development in economies still weaning themselves from state enterprises. A focus on small enterprises serves the poorer sectors of the economy in a way direct foreign assistance cannot. Interaction with MBA students also solidifies economic and cultural ties with Peru, a country with whom the U.S. has a free-trade agreement.

Through the week we have met other American Chamber delegations from Panama, Costa Rica, Colombia, Guatemala, Jamaica, Trinidad, and Ecuador. Expression of interest by all in hosting a GLOBASE presence speaks to the public relations power this instructional model brings to Indiana University and the Kelley School. I cease to be amazed by the benefits that GLOBASE demonstrates in so many ways. The MBA office and the rest of the school now move forward to fully capture the power and value of a truly innovative way to deliver global business, entrepreneurship, leadership, and consulting education.

Reflections from Jogging in Lima

The last two mornings I joined Ana and Roberto on a 6AM run. The air is crisp and the streets are deserted as one of us says "Vamos!" and we start the pace together. The combination of U2 in my ear buds, unfamiliar (but enjoyable) sights and smells of Lima, and a run in tandem with my two IU colleagues is quite surreal and stimulating - it is one of many privileged pleasures of traveling for the Kelley School.

Soon, though, each member of our close trio hits their own sustainable pace and we leave each other's company. Yours truly falls behind Ana and Roberto, both of whom have run for many years and who know better how to manage the breathing, pacing, and balance (and have better shoes) required for the art of jogging.

I could not help but equate these dynamics to MBA graduation. Everyone leaves Bloomington with the same knowledge and hard skills. Analogously, I know how to put one foot in front of the other just like Roberto and Ana, and in fact, I can choose to run faster than they do when we start. But in the end, I fall behind.

From the same graduating class, why do some get ahead in satisfying their dreams and others fall behind? Just as good running depends a jogger's internal ability to breathe and pace her speed, moving forward in an organization (and moving the organization itself forward) has everything to do with a manager's quiet capacity to build the confidence and optimism of those around her. If she just depends on hard skills to move her career forward, then her jog that is her career suddenly becomes a walk as she fights the cramp that is unbalanced relationship with those in the workplace -- just like the cramp in my side that stopped me yesterday as I watched Roberto and Ana jog around the corner not to be seen again until the hotel.

At its foundation, GLOBASE is an experience designed to develop those soft skills needed for professional success. And what better place to do it than in Peru where small businesses are hungry for the hope teams of Kelley MBA students can give them.

Our Monday - Words from the President of Peru

Last night we shook hands with Peru's foreign minister who hosted a reception at the Torre Tagle Palace (built in 1715). The American Chambers of Commerce from Ecuador and Guatemala immediately sought us out to pitch their ability to host GLOBASE teams from the Kelley MBA program. Our success in Peru has gained notoriety within the U.S. Embassy and among other American Chambers in the region.

Our day started with an energetic and optimistic speech by the President of Peru. He has faith in his country, hope in the innovation his citizens can drive, and pride in the millions of Peruvians lifted out of poverty by recent economic growth. He gave credit to the types of small entrepreneurial businesses for whom Kelley MBA students consult during their GLOBASE experience.

We met our first client candidate for 2011. It is a digital communications startup run by a young women entrepreneur. Her GLOBASE team would tackle the unique challenges of growing an IT company in an emerging market (where IT infrastructure cannot be taken for granted). Her fluency in English would also make interaction easier with the student team.

Our last meeting was a visit to the Centrum Business School at the Catolica Universidad de Peru. On the cutting edge of social entrepreneurship instruction for MBAs, Centrum has an innovative curriculum which makes GLOBASE-type projects a required part of many courses. Ethics, sustainability, and corporate social responsibility are regularly weaved into material presented by faculty from all disciplines. Centrum wanted to know the ins-and-outs of making GLOBASE work, but we learned more from them than they did us.

Because Peru is a vibrant economy that exudes hope and opportunity, it is a natural laboratory for experiential learning targeted for graduate business education. I am proud Kelley is a part of it.

What Latin Business Culture Can Teach U.S. Firms

100% immersion in a foreign business culture is the most valuable learning experience offered by GLOBASE. In Peru, students must first build a rapport with the client firm or organization before they “get down to business” and discuss details of the project. Clients want to first talk about a student’s family life and personal interests. The line between personal and professional life is blurred in Latin America because managers want to know exactly with whom they are dealing.

In Latin America, the priority placed on relationships instills loyalty (both from employee to manage and manager to employee) and a sense of personal place in the organization. This type of solidarity allows organizations in Latin America to drive performance and productivity in ways unfamiliar to U.S. employers. The U.S. workplace is mostly transactional with a common attitude of “don’t waste my time talking about your personal life”. In Peru, listening to a boss or employee talk about their personal life becomes an investment in instead of a liability to the enterprise. This is one refreshing fact that draws me to Latin America as a management scholar.

A culture which emphasizes personal linkages makes Latin organizations much less lonelier places to work than their U.S. counterparts. The next time a U.S. company complains about a lack of employee loyalty, they should look south for a “back to basics” lesson in human resource management. This is a lesson GLOBASE Peru participants take back to Bloomington – a lesson that could not be learned within the confines of a classroom.

Social Behavior, Economics, Airports, and Airplanes

In 48 hours I’ll be on a Delta Airlines plane bound for Atlanta where I’ll catch my connection to Lima (Ana is flying straight from Mexico City to Lima returning from a vacation with her family). I’m not usually an obsessive person, except in airports and airplanes – and when I’m obsessive, the observant economist in me (and therefore the questionable part of my personality) comes alive.



It begins at the security gate. “Mr. Powell, please remove your jacket, shoes, belt …” – geez, how far does this have to go? I even had to surrender my glasses one time. The incentive is simple here – fewer clothes mean fewer hassles (and therefore lower airport transiting costs). I am thinking sundress, flip flops, and a ridiculously small handbag is the optimal solution, but an option I can’t exercise for obvious reasons.

Why are people so anxious to board the plane even though they have an assigned seat? The answer is undefined property rights. If you get on the plane early, you get first dibs on storing your bags in the overhead compartments, even if it’s not the compartment above your seat. Squatter’s rights goes to those who best position themselves so they are first to the door when their boarding zone is called. Charging for carry-on bags would solve this problem, and make life at the gate feel less like a kennel full of dogs waiting to be fed.

And what’s the deal with armrests? -- yet another problem of undefined property rights. Has your seat neighbor ever claimed the whole armrest and contributed to your claustrophobia? Shouldn’t the upper half of the armrest go the person in the left seat and the lower half to the person on the right seat? Even in the 21st century, the only way to protect your armrest claim is through brute force and physical positioning.

Those of us with a social conscious take into consideration the costs our choices impose on others. Thus, we seek to be good citizens on the plane. This temperament forces a dilemma on a long international flight when your seat neighbor is sleeping, you have a window seat, and your bladder is full. At what point is the social cost of waking your neighbor worth the personal benefit of restored biological comfort? I’ll let some Nobel Laureate figure that one out.

Onward again to Lima on Saturday … to plan for 2011

It is June, which means it is time to lay next year’s foundations for GLOBASE. In 2011, the Kelley MBA GLOBASE program returns to Peru and boldly expands to two new countries – India and Ghana. This summer, each faculty and staff leadership duo travels to their assigned country to scope projects, strengthen relationships, and prepare a cutting edge in-country experience for students. They will blog about their interesting travels and encounters.

Jim Wahlen (my predecessor as MBA chair and member of the accounting faculty) and Pam Roberts will lead the charge in India while Sheri Fella (member of the management and entrepreneurship department) and Kate O’Malley will be our pioneers in Ghana.

And that leaves us two for Peru … the ever-so-graceful Analilia Silva and a hyperactive economist from Tennessee.

To the enterprise, Ana brings years of Fortune 500 corporate experience (both in the U.S. and Mexico), a Kelley MBA, Spanish fluency, and success in building the Kelley brand in Latin America as part of the MBA Office team. Ana and I had the pleasure to accompany Professor Roberto Garcia as he led the last GLOBASE trip to Peru this past March.

Ana and I are supported by a wonderful student leadership team – Rocio Ortiz, Sen Zhao, Caroline Storey, and Matt Hutchens – who have already mapped the two week schedule for next March, negotiated great hotel rates, and identified potential enterprises with which student teams could work.

Ana and I begin an interesting adventure in Peru on Saturday. We, along with Professor Garcia, will represent the Kelley School at a conference organized by American Chambers of Commerce in Latin America. Impressed by two years of success in Peru, the U.S. Department of Commerce invited us to attend and tell conference attendees about the GLOBASE educational model. The presidents of Colombia, Honduras, and Peru are scheduled to speak – so we will be among influential company.

Beyond the conference, Ana and I will touch base with our in-country partners – the American Chamber of Commerce in Peru and the Lima Chamber of Commerce – and visit businesses and nonprofits who might make great clients for our student consulting teams this coming March.

Join us for interesting updates and insights from Lima … we promise to keep you entertained.

Days in Cusco

After our presentations, we enjoyed a wonderful cocktail hour and celebratory dinner. Both GLOBASE students and partner organizations were able to unwind after a long week of hard work. It was a great time to enjoy the friendships we had made and remember the many rewarding moments of the project.

At 5:00 a.m. the next day we left the Grand Faraona Hotel and headed to the airport. After a short flight we made it to the picturesque city of Cusco.

Our guides showed us some amazing sites. While we were not able to visit Machu Picchu as we had originally planned (due to mudslides knocking out the railroad line), we enjoyed seeing the city of Cusco, Saqsaywaman, and the Sacred Valley.


Thank you to everyone who helped make GLOBASE a success this year! We look forward to seeing the results of our recommendations and GLOBASE projects in Peru, Ghana and India in 2011.

Post Presentation Reactions

Hilary Butler - PeruVerde Group


Ricardo Holder - General Manager, Inkasign


Phil Powell - MBA Program Chair


Roberto Garcia - Faculty Advisor

The Work

Our first day in Lima was a beautiful sunny day in the mid-80's and the weather continued to be beautiful throughout the trip. We hit the ground running by stopping by the Lima Chamber of Commerce on Day 1. The Chamber had lined up specialists in each of our areas to provide greater depth of knowledge of the Peruvian economy and to answer specific questions from each group.



The following days were filled with client meetings, company tours and working lunches. We packed in a lot of work into that week. This is the time when adapting to culture and a foreign country came into play. Whether it was slow or non-existent internet connections, difficult translation, or the food playing havoc on our stomachs - we all learned first hand what it is like to work in a foreign country.


By the end of the week we came away with a lot of new knowledge. We forged greater relationships with our clients and dug down to the roots of their business problems. By the time we made our presentations, our recommendations were specific and actionable. While it was a long and sometimes difficult process - "Vale la pena", or it was totally worth it!

First Thoughts

Check out the thoughts of some of our GLOBASE team members - Justin Otani and Rashid Farrell.